Select Page

Frequently Asked Questions

Where is Richards Pl Self Storage located?

Our facility is located at 1939 Richards Place in Sparks, NV 89431. We’re conveniently located directly behind Greenbrae Shopping Center and the Reno-Sparks Indian Colony Smoke Shop off of Pyramid Way. If you live in the Reno/ Sparks area, we’re never too far away!

How Do I Get There?

We are located just behind Greenbrae Shopping Center off of Pyramid and Richards Way.  

For more detailed directions, click here!

What hours am I permitted to access my storage unit?

Tenants are welcome to access their units during gate hours of 7:00 a.m.- 7:00 p.m., 7 days a week.

When can I stop by the office?

Our office hours are 8 a.m. – 5 p.m., 7 days a week.  We will step away to grab lunch between 11 a.m. – 1 p.m., so phone calls beforehand are always helpful!  should you show up while we are away from office, press the Ring to page us or give us a call & we’ll be back in no time flat.

What if I need to access my unit earlier/ later than gate hours?

We are happy to offer extended hour packages to ensure our tenant’s satisfaction.  Ask about our Early Bird & Night Owl passes! (Additional charges will incur). 

Do you offer temperature controlled storage units?

Yes! 75% of our facility consists of temperature-controlled units with interior access for added security. These interior units are an affordable way to protect your belongings from humidity and the intense temperatures of Northern Nevada’s harsh summers & winters.

Why should I choose temperature control?

Temperature control adds an additional layer of safety & security to your prized possessions’ stay with us. When storing art, delicates, paper, electronics, vinyl, wine, wood and many more commonly stored objects that could otherwise warp or become damaged by the extreme conditions of NV weather, temperature control should always be considered.

Do you offer vehicle storage?

Yes and no. While we do allow the storing of vehicles that have the proper documentation & insurance, the very largest unit size we have available is a 10′ x 20′. While this works great for many, we are unable to meet the needs of tenants seeking short-term parking, outdoor parking, & most other forms of RV & trailer storage. We recommend searching for a “toy storage” near you to find a facility more geared towards big trucks & toys.

How do I pay my storage bill?

Lots of ways!  We are happy to accept payments by credit or debit card over the phone, you can pay via our rental center online, or you are more than welcome to stop by the office and pay in person. Even better?  Sign up for auto-pay & say goodbye too late fees! Money orders & checks are accepted in person or by mail as well the cash will not be accepted under any circumstances.

What Security Features Does Richards Pl Self Storage Offer?

Our facility is well-lit, fully fenced, & secured by a state-of-the-art electronic gate system.  We are equipped with 25+ surveillance cameras that run 24 hours a day, 7 days a week. Our resident managers live onsite to ensure your security even further. As a facility that always aims to provide a safe, simple, & secure experience, security is our utmost priority.

How do I enter/ exit the facility?

All-access to our facility is granted by a unique access code assigned to the tenant upon move-in. Codes must be entered upon entry & exit to trigger the opening of our gate. We offer 1 main entrance & exit on Richards Pl, as well as an additional exit into the alley to the Southwest of our facility.